Shramev Jayate Policy



This privacy policy (“Privacy Policy”) is in the context of and to govern the access and usage of the Shramev Jayate (Unified Mobile Application for New Age Governance) mobile application (Play Store), an initiative of Labour Deaprtment(State e-Governance Division), Ministry of Labour Department, Government of Chhattisgarh.

This Privacy Policy describes and determines how Shramev Jayate(referred to as Ministry of Labour Department or We/Us or Our or Shramev Jayate), handle and/ or deal with your (referred to as You or Your or User) personal and usage information, in accordance with the applicable laws of India (hereinafter collectively referred to as “Personal Information”).

The ‘Shramev Jayate’ refers to the services being provided through Shramev Jayate mobile App, Labour Deaprtment App- Play Store, you can access and avail services, offered by Chhattisgarh Government labour departments and their agencies and utility services from the deaprtment. You can use Shramev Jayate application in different ways such as, for service discovery, availing of services, finding out relevant government schemes, what is trending and so on. Shramev Jayate allows you to create your favorite list of services and also search the services available on Sharmev Jayate. Sharmev Jayate aims to provide a personalized experience and also recommend services based on your personal and usage details.

This Privacy Policy inter alia determines and explains:

A. What all types of information are collected from you?

  • Your personal, educational, demographic, location, device and other similar information may be collected. The information collected by us shall depend on the services being used by you and may vary from time to time which will be informed through changes in this policy.

  • Completing your profile shall help us provide you better user experience such as pre-filling the forms with available information (which can be edited), providing service recommendation based on your personal information etc.

  • Your usage details may be used for the necessary analytics purpose, to enhance your experience such as recommendations based on usage history, reminders for services getting due etc.

B. How do We use Your Personal Information and/or collected usage data/statistics?

  • Your Personal Information shall help us customize the service(s) offering and enhance your experience in future.

  • Device and location information shall help us in adapting the content/display as per your device and/or recommending you the services according to your location, usage etc.

C. How do We handle/manage your Personal Information

  • All your personal information shall be stored in encrypted form and shall only be shared with our deaprtment on the need basis to deliver the requested services

  • None of your Personal Information shall be shared with any other individual and/or any other parties without you express consent except that required by or under applicable laws

  • Except for the purposes mentioned above, most of the collected Personal Information shall only be used for user categorization/classifications for the purposes of analytics


This Privacy Policy should be read in conjunction with the Terms of Service.

We collect, receive, possess, or store the Personal Information, to enable us to serve you effectively, and to enable us to provide more personalized and enhanced experience to you. If the terms of this Privacy Policy are not acceptable to you, please do not use Shramev Jayate and/ or the services provided through it.

When you register with Shramev Jayate, then you need to provide your personal information such as name, mobile number, address, phone number, gender, date of birth, Aadhaar No. and any information that may be required by us for allowing you to access the Shramev Jayate App/Portal and for availing the services offered on the App/Portal.

We collect information such as IMEI/IMSI number, Device ID, location information, language settings, Handset Make & Model etc. However, no attempt is made to link these with the true identity of individuals visiting the Shramev Jayate App or Portal.

The Shramev Jayate uses sharedPreferance and these sharedPreferances are used to record current session information to improve the user experience of Shramev Jayate and to tailor it to your preference. However, no permanent sharedPreferances are used. Further You can control the sharedPreferances through your device settings and use of other tools. The blocking of sharedPreferances may however result in non-continuance of the session. You are well advised to close your sessions after use to avoid possible misuse of sharedPreferances information.

We do not share/ disclose any information with any individual or organization until it is required by law.

We allow you to review any information or content prior to submission with our registered Service Providers for service delivery.

We allow you to delete your account any time you wish. We will remove all your Personal Information from the system so that it is not visible and/or accessible from any regular operation. However, the Personal Information shall be retained in an encrypted manner for the purposes of legal requirements/ compliances for a minimum period of three years from the date of deletion/termination.

After deletion, in case you wish to recreate the Shramev Jayate profile the same is permissible and none of the previously captured information will be populated automatically. You need to register as a fresh user.

If you simply delete/remove the Shramev Jayate applications from your mobile device but do not delete your profile or deregister yourself from the Shramev Jayate, you shall continue to be a registered User of the Shramev Jayate and we shall continue to send you all promotions/ newsletters/ notifications, that you have opted to, unless and until you opt-out of such communications.

If the Aadhaar signup method has been used, the Shramev Jayate will use eKYC information residing with UIDAI. Shramev Jayate shall re-fetch Aadhaar eKYC information when a user avails an Aadhaar-based dependent service.

Personal Information collected may be used by Shramev Jayate and its registered Service Providers inter alia, for:


  • Providing services to you and/or facilitating services delivery

  • Sending promotional features/materials to you regarding Shramev Jayate and services offered from chhattisgarh government labour deaprtment, providing important utility services

  • Enhancing the efficiency/quality of services offered on Shramev Jayate

  • Resolving any disputes that may arise with respect to the transactions/ deals that you may conduct using Shramev Jayate

  • Detecting, investigating and preventing activities that may violate Our policies or that may be illegal or unlawful

  • Conducting research or analyzing the user preference, demographics as statistical data and not as individual data

  • Any other purposes required for offering the services on Shramev Jayate and/or for enhancing user experience

  • Any purpose as may be required under applicable laws.


Personal information as submitted and/or captured may be shared with law enforcement agencies and other Government of Chhattisgarh, Labour departments if the Ministry of Labour Department has a good faith/ belief that access, use, preservation or disclosure of the information is reasonably necessary to:

  • meet any applicable law, regulation, legal process or enforceable government request;

  • enforce applicable Terms of Service, including investigation of potential violations;

  • detect, prevent or otherwise address fraud, security or technical issues;

  • Protect against harm to the rights, property or safety of Shramev Jayate System, other users or the public as required or permitted by law.

It will be a constant endeavor to protect the system from unauthorized access or unauthorized alterations, disclosure or destruction of information. In particular, all the information will be held in encrypted form and the communication channels for accessing the portal and transfer of data is encrypted using SSL as permissible under the law.

In case of any grievances, you may send your complaints for redressal to: com.labour-cg@gov.in, paramatma.sharan9@gmail.com